HSBC Card+

You can scan the QR code provided below, or search “HSBC(TW) Credit Card App”in App Store(for iOS users) or Google Play(for Android users).

No, please use your username and password of HSBC(TW) Credit Card Internet Service to log in Credit Card App.

If your credit card is not valid, you cannot register for HSBC Credit Card App

You can input the information required according to the instructions, and the registration is completed once you have passed the OTP authentication.

Supplementary card holders can register for and log on HSBC Credit Card App, and they can also access functions related to supplementary cards, such as account information, credit limit, transaction records, and change of password. Please be reminded that the username and password of HSBC(TW) Credit Card Internet Service and Credit Card App are the same.

No, you do not need to register again under these situations.

You can register with any valid HSBC credit card. Upon registration, you can see the information of all credit cards you have when you log on.

Once the account is created, it cannot be altered or deleted.

Please log on with the registered username and password. Please be reminded that the username and password of HSBC(TW) Credit Card Internet Service and Credit Card App are the same.

No, our system will detect your log-on condition, and the former system you log on will be logged out if simultaneous log-ons are detected.

Due to security concerns, if you fail for the consecutive 5th time, the system will automatically block your access. If you intend to re-activate your access, please contact our client service center or reset your password. Please note that the number of failed attempts of HSBC(TW) Credit Card Internet Service and Credit Card App will be calculated together.

If you have not logged on for a year, you can still log on and use HSBC(TW) Credit Card App. But you will be reminded to change your password for security concerns.

Due to security concerns, you need to input an OTP code when processing registration,  first-time log-in device binding, card management functions, etc. An authentication code will be sent to your phone or e-mail, and your request will be completed only when the authentication code is validated after input.

Click "Log on" and than tap on "Forgot username". Type in your credit card information and National ID/ARC, choose your authentication method and input the OTP received. Afterwards, you can use the username search function or change your password. To remind you, the username and password for HSBC(TW) Credit Card Internet Service and Credit Card App are the same.

Click the inactivated cards in the home page after log-on, and click the “Active Card” button then you will be linked to the card activation page.

Input your 16-digit card number, expiration date and personal information as instructed, and type in the OTP you received from the phone number you registered in HSBC.

HSBC Credit Card App provides the services stated below:

1. View all valid HSBC credit cards you have
2. View unbilled(as of the previous day) and billed transaction details
3. Manage Cards: Change Credit Limit Temporarily, Cash Rebate Preference, View Reward Points, Redemption History, View Transaction Record, Payment Barcode
4. Switch to Instalments
5. Points Redemption
6. Checkable information: credit limit, available credit limit, unbilled transactions, minimum payment amount, payment due date, statement date, statement amount, last payment date, last payment amount, auto debit settings, reward points
7. Personal Settings: device management, password change, language setup, statement delivery method setup, log-out
8. Other services: e-Bill, personal loan application, credit card application, and other promotions

HSBC Credit Card App: log on and click the credit card you intend to check>Manage Cards>View Reward Points

HSBC Credit Card App：log on and click the credit card you intend to check>Manage Cards>View Transaction Record >Choose the month you intend to view.

HSBC Credit Card App：log on and click the credit card you intend to check＞Drag up the transaction details>Check the unbilled(as of the previous day) and billed transaction details.

HSBC Credit Card App：log on and click the credit card you intend to check＞Check the latest date of payment and the amount paid.

HSBC Credit Card App：log on and click the credit card you intend to check＞Check your credit limits, available credit limit, and the amount of unbilled transactions.

HSBC Credit Card App supports iOS version 14 and later ; Android OS version 8 and later(excluding Harmony OS Next). Due to security concerns, HSBC Credit Card App does not support devices that have been jailbroken or rooted.

Based on transaction security considerations, the HSBC Credit Card App can only be bound to a maximum of 3 mobile devices. When the number of bound devices has reached the upper limit of 3, please be sure to unbind it on the original mobile device first, and then re-bind it on the new device.

If you have bound 3 mobile devices and further unbind one of the devices by yourself, the HSBC Credit Card App on the remaining 2 bound devices will be not affected.

If 3 mobile devices have been bound, please be sure to log in to the HSBC Credit Card App on the one of devices to unbind it before re-binding on the new device.

Please call the bank immediately at 02-6616-6000 and our customer service specialist will handle it for you immediately.