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Sitemap

Accessibility Sitemap for Internet Banking

Access keys (also called shortcut keys) on internet banking are set as follows

  1. Ctrl + Home key to the top of the page, "skip and go to the main content" position, press Enter (confirm) to reach the main content area
  2. Ctrl + Home key to the top of the page, press the D key twice to reach the bottom of the page, the information landmark, and then press the Tab key to reach the language selection key block

In order to facilitate customers to browse the functional areas quickly, the quick links to the commonly used functional options areas are provided on each page of internet banking as follows:

Account Services

Wealth

Statement and alert services

Accessibility Sitemap for Public Website

Accounts

Visa Card

Credit Cards

Loans

Mortgages

Wealth Management

Insights

Help and Support

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. To improve the protection of customers' rights for the elderly or customers with special needs, the Bank provides relatives or friends to accompany them to participate in the communication to understand the product information, and provides enough time to consider whether to apply for related products. Please contact us via contact center (02)6616-6000 or email csr@hsbc.com.tw if any doubt/concern or further explanation is needed.
Credit card loss report service hotline (02)6616-6861
For information on the loss reporting services of the other credit card issuance institution,please click here to read more about loss reporting services on other credit card issuance institution. (THE BANKERS ASSOCIATION OF THE REPUBLIC OF CHINA)