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Notices effective from 2020

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The Notification for the Revisions of Terms & Conditions for HSBC Personal Internet Banking and Mobile Banking- (Announced on 20 August 2020)

Notification for the Revisions of HSBC General Agreement (Announced on 15 May 2020)

COVID-19 Guidance

Important notice : To help you in the times of COVID-19, we're working hard to make sure you have the guidance. 

Safety and health among our customers and employees are HSBC’s first priorities. Tips on staying safe and banking online.

 HSBC China Airlines Co-Brand Credit Cards (Announced on 13 Mar 2020)

HSBC Taiwan Twitter Account Stop Service on 31 March 2020

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Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. To improve the protection of customers' rights for the elderly or customers with special needs, the Bank provides relatives or friends to accompany them to participate in the communication to understand the product information, and provides enough time to consider whether to apply for related products. Please contact us via contact center (02)6616-6000 or email csr@hsbc.com.tw if any doubt/concern or further explanation is needed.
Credit card loss report service hotline (02)6616-6861
For information on the loss reporting services of the other credit card issuance institution,please click here to read more about loss reporting services on other credit card issuance institution. (THE BANKERS ASSOCIATION OF THE REPUBLIC OF CHINA)