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Important Updates to HSBC China Airlines Co-Brand Credit Cards

Enjoy benefits until the end of June and accumulate miles faster with the new card!

10 years together, many more ahead!

Thank you for your support to HSBC China Airlines Co-Brand Credit Cards. Our Co-Brand Card partnership with China Airlines will be terminated on 30 June 2020. To ensure your best interest and provide continued services, we are proudly introducing a series of new cards, with upgraded benefits that accelerate your mileage accumulation and make traveling easier for you. We will issue these new cards to all eligible Co-brand Cards customers as soon as the new cards are released! Pleased read the following information for more details.

Embark on our new journey, where surprises await!

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HSBC China Airlines Co-Brand card privileges remain unaffected

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Convert to new card from 15 April 2020 (mileages carried over)

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Update your mailing address to receive the new card timely

Remain privileges: interests unaffected

  • HSBC China Airlines Co-Brand card privileges remain unchanged

All Co-brand Card benefits and privileges including free airport transfers, China Airlines priority check-in counter, ticket discount and China Airlines Gold memberships (for Infinite card only) remain unchanged until the termination of services on 30 June 2020.

Convert cards: more than safeguarding your interests

  • Paid annual fee to be credited proportionally

After activating the new card, your paid annual fee for HSBC China Airlines Co-Brand Infinite/Signature Cards will be proportionally credited to your new card accounts. Visit our official website for Terms & Conditions

  • Upgraded features and superb rebate ratio

The new cards provide better rebate scheme, with multiple choices for mileage redemption, including airlines miles, hotels points, airport transfers…etc., meeting all your travel needs.

  • Enjoy up to 20,000 mileages rebate for early birds

Enjoy up to 20,000 HSBC Traveler's points as welcome bonus by activating and completing first spend by 30 June 2020.

Update Address

  • Excited to get your new card? Help us confirm your address NOW

We will send an SMS in March 2020 to confirm your mailing address. If your mailing address has changed, please contact us for an update.

Frequently asked questions

  • About your HSBC China Airlines Co-Brand Credit Cards Privileges and Interests

  • About Card Conversion

Conversion Terms & Conditions

HSBC (Taiwan) will issue new cards to you from April 2020. If you do not want to receive a new card, please contact us before 31 March 2020 to terminate your credit card contract with us.*Note that HSBC (Taiwan) reserves the final right to approve card conversions. If there is any violation of credit card contract that led to suspension or termination of your credit card, we will not issue a new card to you. Even if a new card is received, it cannot be activated. HSBC China Airlines Co-Brand Credit Cards held by customers who do not convert to the new card will expire on 30 June 2020.

Contact Us

Please manage your finances carefully and value your credit. Interest on revolving credit and cash advance 5.68% to 15.00%. Service Charges for cash advance NT$100 + the amount of cash advance * 3.5%. Base date of interest on revolving credit: September 1 2015.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. To improve the protection of customers' rights for the elderly or customers with special needs, the Bank provides relatives or friends to accompany them to participate in the communication to understand the product information, and provides enough time to consider whether to apply for related products. Please contact us via contact center (02)6616-6000 or email csr@hsbc.com.tw if any doubt/concern or further explanation is needed.
Credit card loss report service hotline (02)6616-6861
For information on the loss reporting services of the other credit card issuance institution,please click here to read more about loss reporting services on other credit card issuance institution. (THE BANKERS ASSOCIATION OF THE REPUBLIC OF CHINA)